Shipping Policy

Last Updated: 1-12-2025

 

Thank you for your interest in Cloth Under 10 AED.
Please read our Shipping & Delivery Policy to understand how we process and deliver wholesale orders.

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1. No Online Orders on the Website

Our website https://clothunder10aed.com does not support online ordering, online payments, or automated shipping.

All wholesale orders are handled manually through direct communication after you submit an inquiry.

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2. Order Confirmation

Once you contact us:

1. We will reach out to you via phone, email, or WhatsApp.

2. We will share product details, availability, price, and minimum order quantity.

3. Shipping charges, delivery time, and packaging details will be confirmed before you finalize the order.

Your order is processed only after you confirm and agree to all details.

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3. Shipping Method

After order confirmation, we arrange shipping through trusted logistics partners.
Depending on location, we provide:

• Local delivery (within UAE)

• Courier service (within UAE)

• International shipping (if applicable and agreed)

The shipping method and charges may vary based on:

• Weight of goods

• Quantity ordered

• Destination country/city

• Courier partner availability

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4. Shipping Charges

Shipping charges are not included in product prices.
You will be informed of the exact shipping cost before confirming the order.

Shipping fees are non-refundable once the order has been dispatched.

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5. Delivery Time

Estimated delivery times vary:

• UAE Deliveries: 1–4 business days

• International Deliveries: 5–14 business days (depending on location and customs)

These timelines are estimates and may vary due to:

• Courier delays

• Public holidays

• High-volume seasons

• Customs or border checks

We are not responsible for delays caused by third-party couriers.

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6. Tracking Information

If tracking is available from the courier, we will share the tracking number or link once the order is dispatched.

Not all delivery methods support tracking.

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7. Damaged or Lost Packages

We pack products carefully; however:

• We are not responsible for damages caused by courier mishandling after dispatch.

• Lost packages are handled based on the courier's policy.

• We will assist you in filing a claim with the logistics partner, if needed.

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8. International Shipping & Customs

For international orders:

• Customs duties, taxes, or import fees are the buyer’s responsibility.

• We are not responsible for delays caused by customs clearance or tax processing.

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9. Contact Us

For any shipping-related questions, you can contact us at:

Cloth Under 10 AED
Email: [Add your contact email]
Phone: [Add your contact number]

Thank you for choosing Cloth Under 10 AED for your wholesale clothing needs.